[Resolved]  Voltas — complaint against the dealer

Address:

29-a, Hari Nagar, Rajpur Chungi, agra, Agra, Uttar Pradesh

I have purchased a split ac from mahima enterprises, sanjay place, agra on 8th july 2019. Few days after installation, i noticed that there is excessive moisture on the ac pipe which is connecting outer and inner unit and water starts dropping from the pipe. I complained it to mahima enterprises for which they sent two different people two times. Both of them on separate occasions accepted that the problem is due to faulty/inferior quality insulation material which is very thin. I cantacted the owner/dealer for the same on many occasions which he every time assured me but not getting it corrected.
Sir i m an old user of voltas and myself a retired army officer. Such small negligences from these dealers are spoiling the name of such a nice company. I request you to interfere and get my problem rectified.