Voltas — Complaint against voltas AC service

Address:

New Delhi, Delhi

Dear Sir/Mam, I having a voltas ac 1.5 ton and using from last 2 years.Today i have called up for service and after my call(complain no. [protected]) the technician has come and did the inspection. He told me that gas has been leaked from the ac but i am using it from 1 week and it was running smoothly and doing well cooling from 1 week. But today after his visit the ac is throwing hot air and also also as per him the gas refilling charges is 2200 and 500 for service charges but according to voltas care the gas refilling actual charges is 1800 and 400 for service charges.he has misguided me in all the prospect he just making money not customer oriented service person. This kind of service is voltas service provider is giving to their valuable customer. I have paid him Rs. 400 in advance against only gas charges which he has told me Rs. 2200.00 .Now i will not pay any single paisa to voltas or Ginni Aircon. I happy with voltas from 2 years and also going to buy my second ac from voltas but after this kind of misguidance and service from your service center i will def take second thought to buy the any electronics item from voltas. Please do the gas refilling of my Ac at any cost or else i will sue this service center further for wrong commitment and irresponsible behaviour towards customers. It shows that there is no value of customer's money and they think they can make us fool very easily. Hope you people look into this matter positively. Thanks & regards, Manju Rawat. [protected]