[Resolved] Voltas — complaint against weartech engineers pvt. ltd bpl for selling defaulted ac | |||
I have buyed 2 split ac from weartech engineers pvt ltd 221 zone 1 second floor m. P. Nagar bhopal, on 30 jan 2018. We were using one ac and the other one which was installed at downstairs bedroom was used only for two days i. E on 26 and 27 may and when we started it on third day it stopped cooling. We registered a complaint at weartech engineers as it is in warranty period. Their thechnicians came and told us that ac is defected, its coil is destroyed and their is no gas in it. When i had a talk to head of weartech engineers she said that we cannot repalce it as once if we have sold we can only service it. Now the question i raised that if in such a less time we came to know that piece is defected so u have to replace it as in future also it will create problem. And when i told her that i will do the complaint because we use to buy a things of reputated company to avoid such things, but she said that do whatever u want to do, do the complaint where ever u want to. So its my humble request that kindly look after it and help in replacing my ac or refunding my money. I have complete documents and reciepts. Dr anchlesh mishra [protected] Was this information helpful? | |||
Jul 2, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 31, 2018 Voltas Customer Care's response Dear Customer(Dr Anchlesh Mishra), Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team Verified Support Aug 07, 2018 Voltas Customer Care's response Dear Customer(Dr Anchlesh Mishra), We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Have a nice day. Regards, Voltas Online Team | |||
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