[Resolved] Voltas — complaint not being attended | |||
Filed a complaint on 18th april. On 19th a technician visits and says that gas needs to be filled and charges rs 400 as visiting charges. On 21st april, another technician comes, fills the gas, changes some valve and charged rs 4000. We switched the ac on the night and found it was not cooling. Called the technician who had filled the gas at least 10 times and every time he said he shall come but nobody turned up. Again filed a complaint on 26th april (Comp no [protected]). Someone came and told us that gas has leaked and he shall send someone the next day but 3 days have gone and nobody has turned up. Is this is the way you cheat people. After paying rs 4000/ - our ac is not working till date in this terrible heat. If you do not solve the issue by tomorrow then i will be forced to escalate the issue very strongly which you may please note. Was this information helpful? | |||
Jul 2, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 03, 2019 Voltas Customer Care's response Dear Customer(champ1963), Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
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