[Resolved] Voltas — complaint not solved from may 2017 to till date, ac compressor tripping constantly, and not cooling. | |||
I have lodged complaint regarding my ac 2ton window, in the month of may 2017 that ac was tripping again & again (3-4 times/ hr) not cooling the room. On 31 may technician attende and filled gas also charged rs 2250 gas +350 attending charges. He also told that it will take 2-3 days to come in full cooling mode. But the ac didn't come in cooling mode and the compressor was also tripping as said above. Again i lodged complaint to customer care, on 7june technician visited and told that gas is ok but he didn't give us the response about tripping of compressor and got back. He only just filled the formalities. The problem of tripping of compressor increased day by day and upto july, it tripped 5-6 times/hr. Now the situation got more critical. I again started complaint to c. C. On 9 aug. Technician attended and told that compressor default it needs to change. He asked me to dedosit rs 3500 in advance otherwise the compressor can't be changed, i denied to give advance and complained to c. C. Again. I m regularly complaining to c. C. But no one is solving my problem. Pl change my compressor urgently otherwise i'll take legal action against company and lodged complaint at consumer forum. With regards chainpal singh. Was this information helpful? | |||
Sep 29, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Aug 21, 2017 Voltas Customer Care's response Dear Chaini, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team Verified Support Aug 21, 2017 Voltas Customer Care's response Dear Chaini, Thanks for sharing your details with us. Please be assured that we are working on your problem and we will get back to you soon on the same. Regards, Voltas Online Team | |||
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We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
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Voltas Online Team