[Resolved]  Voltas — complaint number [protected]

Address:Pauri Garhwal, Uttarakhand, 190014

This is regarding to the ac unit installed at residency road srinagar jammu and kashmir.
While we made an official complaint as our ac unit was not working properly and your service provider came after much delayed time with an excuse that u need to pay for wet service when i asked him that this is the first service and this ac was merely bought a month ago they without saying anything ran away from site, While as i told them that i will speak to customer care about it, if they say its to be charged i will pay for it, but these guys instead of resolving the complain and ran away without telling us anything as they were here just to mint money from us. I am so disappointed with your service and would never recommend any one to use voltas product. There is no response from your company as well i made a call to your customer care support also.
Now can u please suggest me what would i do with this ac unit of your company as i felt like i have bought it from a company who hardly care for there customers

Touseef reshie
C/ o chops and hops
Residency road srinagar
Complaint number [protected]
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Sep 6, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2018
Voltas Customer Care's response
Dear Sahil,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Aug 06, 2018
Voltas Customer Care's response
Dear Sahil,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
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