[Resolved] Voltas — complaint regarding window ac | |||
Respected sir/mam I dr badal, reciding at gautam nagar, new delhi have baught a Voltas window ac 2 ton in april 2017 for rs 28000. I have done Regular servicing as per protocol but recently i have met with few Problems. The ac is not cooling at all since last 10 days. I called The service centre and your representatives, after examining, told That there is a gas leakage which, he said, is a very often problem Residing near a runnel (Being a well-known company voltas must be Manufacturing acs considering indian wheather and residential Conditions). Also he said the copper coil is also leaking and Damaged. He did the servicing and corrected the problem and took rs. 2000, but within 3 days problem started again. So within one season Your ac has shown multiple problems even with regular servicing. And Now i have to spend another rs. 8000 for getting rid of this problem. So, the total cost of ac is now 380000. I would have bought a better Ac rather than this. Now the issue is how can i solve this problem? This is my sincere request to solve the problem. Thanking you. Was this information helpful? | |||
Dec 6, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Oct 12, 2018 Voltas Customer Care's response Dear Dr Badal, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
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