[Resolved]  Voltas — Compressor needs to be replaced

Address:Gautam Buddh Nagar, Uttar Pradesh, 2013108

Its been more than 15 days that my compresor replacement request has been submitted and I havent heard anything back from the service centre. I have been chasing since then but in vain. Not seen such a pathetic company with zero customer satisfaction. Regretting my association with such big brand.
Its been five years that I have bought voltas split ac and since then i have been regretting my decision of buying it. Every year i have to get the gas refueled and in five years its the second time that my ac compressor has to be replaced.
Customer support is far below expectation and service centres are so local that we would rather prefer getting it checked by another company technicians.
The mental harrasment that one goes through is beyond imagination..
Such a pathetic and horrible brand. As we say- naam bade aur darshan chote .
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Jul 2, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 20, 2017
Voltas Customer Care's response
Dear Customer (Vishvidhi),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
May 29, 2017
Voltas Customer Care's response
Dear Customer (Vishvidhi),

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
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