[Resolved] Voltas — cooling not done

tvparmar

from Anand, Gujarat

Address:

Anand, Gujarat, 388120

Dear Sir/Madam

i have purchased 1.5 T. 183 LYD -3 star AC on 31.5.2017.From Anand-Gujarat.
From beginning it was problematic I.e Indoor Unit. After replaced it with very very trouble because no one was ready to accept fault. On March 2018 i Have started AC But no cooling done so i call customer care and found that there was gas leakage and refilled by service center and give assurance that it will be no done again. i call customer care they only saying only soft words but there were no any strong action favor of customer.Now. May 2018 again I face same Problem i call customer care and technician come and sail there is no gas.
Now every two month i have to do this practice. you can check your complain register .you are requested replace outdoor and indoor unit.

tushar parmar
[protected]

Was this information helpful?

No (0)

Yes (0)

Jul 13, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

Voltas Customer Care's response Dear Tushar Parmar,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jun 12, 2018

Voltas Customer Care's response Dear Tushar Parmar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team