[Resolved] Voltas — couldn't give a specific time for returning a window ac taken for repairing.

MisbahMd

from Noida, Uttar Pradesh

Address:

110025

My 1.5 ton window a/c was taken by your guys on 29 may on account of gas leakage. I was told to get back my repaired ac on the very next day i. E on 30th may but it didnt go that way and they started to delaying the delivery by one more and one more day and one more day and they don't even pick my call easily dont give a specific time to me except for one more day. Today is 4th of may and i haven't receive my ac yet and they are still asking for 1 more day like they ever do and this is disgusting. I never have had this sort of experience in voltas. Please take appropriate action against these guys who took my ac and return my ac as soon as possible.
My request no is [protected]

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Jun 6, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

Voltas Customer Care's response Dear Customer(MisbahMd),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

May 05, 2018

Voltas Customer Care's response Dear Customer(MisbahMd),

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Voltas Online Team

Verified Support

Jun 30, 2018

Voltas Customer Care's response Dear Customer(MisbahMd),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team