Voltas — Customer harassment for free servicing

Address:	700049
Website:	www.voltasac.com

Sir,
My name is ayan chanda. Last year at the month of may i brought voltas 185zya split ac. At the time of brought the product sellsman told me that we'll get two free services and i also saw this free services warrenty on the box of ac machine. So this year on this month i called your customer care. They took my servicing request & send a service request number to my phone. This request number is [protected] and the appointment date was 13-04-16. But at that day no one was came for servicing. I wait for another 2 days for your technician. But no one came. After that i called again your kolkata based customer care to tell that. But they told me that my servicing was done at that day. I just shocked. I told tham that there was a big mistake. On one came to my house. Than i asked tham for my servicing. After some talking, again they took my request & send me request number which was [protected] & the appointment date was 19-04-16 to my phone.But they again failed to send any technician at that day. No one come for servicing still now. Now i called on voltas toll free customer care number which is written on the back of ac remote. I told them all details. They told me for making a complain at this website. So i make it. I'm very disappointed by that type of harassment for servicing. I think i made a big mistake by buying voltas ac. Can you help me to get my free ac service? I'll wait for your answer. [protected] its my phone number. Further any quarry please call me at this number.