[Resolved] Voltas — dealer cheated and supplied defective and old window ac 1.5 ton | |||
I procured one Window AC 1.5 Ton from Voltas authorised distributor - Santosh Enterprises, C 30, Main Road Kanti Nagar, Delhi 110051 on 18th May 19. At the time of installation, it was giving some abnormal noise from the fan. It's outer body had dent. At the time of installation, technician put some gatta / pulled air compressor hardly to stop the noise. The noise stopped for 5 - 10 minutes but it started again after 5 - 10 minutes. Installation technician - Idrees said that Voltas Engineers will come and rectify this problem on 19th May. 2 days had gone but nothing happened. I have been cheated by Voltas Dealer. He charged for new AC but supplied old and defected AC. R.K.Gupta [protected] Was this information helpful? | |||
Jul 21, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 21, 2019 Voltas Customer Care's response Dear R.K.Gupta, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
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I am going to lodge FIR as well against the company as well as dealer.
We have re-escalated your concern to our team. Request your patience in the interim.
Regards,
Voltas Online Team