[Resolved]  Voltas — Deep Freezer

Address:

Cuddalore, Tamilnadu

Voltas India, Tamilnadu Cuddalore, I had Book Complaint Call against my Deep Freezer on 17.12.20 after Several follow up's (More that 2 months) Finally with the help of Mr.Vignesh, Tamil Senior Customer Care executive on 15.02.21 & he connected Mr.Santhakumar Area Manager - Service & Cuddalore Service Dealer, More that 2 months there is no update regarding this and also my machine was took to there place with out any acknowledgement like Job sheet ect..(Oral Information by the service dealer is there is a major issue in that gas pumping so that all the 3 Compressor Defeated so that the service failure) due to this stage i had requested for Product replacemen after this things Mr.Santhakumar Area Manager - Service promised me & asked 2 days time if failed he agreed to proceed for replacement i had waited end of 2nd day i call Mr.santhakumar he didnt pick my call & i acknowledged with the SMS, Today Morning i had received my machine with full of fungus & too much of Dirty even guilty to touch, i have attached photos of After Service & I acknowledged to Mr.Santhakumar with the picture and message he didnt respond, Machine was not in an looking good condition & Kind information We didnt Run the machine So far.