[Resolved]  Voltas — deep freezer not working

Address:Sangli, Maharashtra, 416416

I bought voltas deep freezer. The compresor is over heating and ice cream in the fridge is melting. I call the voltas consumer service for solving problem
Their technicians came and see the problem but they do not do any thing. I purchased fridge april 2017. I make a complaint two time. First time technicians came and said it was normal and they go back. Next day company send me message your problem has been solve. They also call me and i told him the problem was not solved they told me to recomplaint. I made a complaint again and our technicians come within 24 hours. Now it takes one month no one was come. My complaint no is [protected]. The company waiting for warranty expires and looking for paid service. Plz take a action as possible as thanks
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Dec 29, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2017
Voltas Customer Care's response
Dear mithilesh hende,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Nov 15, 2017
Voltas Customer Care's response
Dear mithilesh hende,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

Dear team.

We would like to bring your kindly notice that we have Purchase one Voltas CH HT 200 SD Floral from Capital Electronics on 03.08.2022 and installed the same at GMCH Campus at our commercial Sites and on 5th of Aug'22 there were some technical fault raised and we had called to Guwahati Customer care No,[protected] on 6th Aug. But the technician visited our sites on 11th Aug and told us that its Compressor issued and it must be change, it will take 4 to 5 days. But sites like our it is not possible lying ideal New Machine with defect, so hope you will change the same.

Regards,
For
--
Venteco
[protected]

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