[Resolved]  Voltas — defective ac

Address:Jaipur, Rajasthan, 302012

It's been an year now, i have made many companies stating that the voltas split ac 1.5 ton i have bought from great eastern queens road showroom is not working efficiently however there's no hearing at all.
I have mechanic from voltas, great eastern, managers area manager almost everyone about this issue but everyone who visits have different things to understand and manipulate. But no outcome.
This machine is so bad that even after running it at 18 it works like placed on 30... Feels like only fan is running.
All of them being together make silly excuses to clarify and justify their part without understanding the consumers issue that we have paid the while amount and still being an year this machine is not working.
Jaipur area manager volta's manager showroom manager everyone has there personal excuse to safeguard themselves but no one agrees that machine is defective which is the reality.
People involved in this are great eastern queens road showroom from where the ac was bought. Manager and employees are all aware.
Area manager... Complaint manager... Sales... Everyone is aware but no resolution.
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Jul 20, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Jun 09, 2018
Updated by Bhuwan Dhir
Bhuwandhir.[protected]@gmail.com
Verified Support
Jun 09, 2018
Voltas Customer Care's response
Dear Bhuwan Dhir,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jun 19, 2018
Voltas Customer Care's response
Dear Bhuwan Dhir,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
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