[Resolved] Voltas — defective ac given by voltas

ranjan2204

from Mumbai, Maharashtra

Address:

Koderma, Jharkhand, 825409

Four months of purchase and four complain registered. Two of the parts are defective in four months, does not except defective product from voltas a reputated brand in electrical appliances. First time outdoor unit not taking start, contactor found damaged. Second time water leakage inside room. Third again water leakage and abnormal sound. Fourth time outdoor unit didnt off after switching off from remote. This product give me a big headache. How voltas can make such a defective product. We dont have any voltage issue.

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Oct 9, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Aug 24, 2018

Updated by ranjan2204 four months of purchase and four complain registered. two of the parts are defective in four months, does not except defective product from voltas a reputated brand in electrical appliances.first time outdoor unit not taking start, contactor found damaged. second time water leakage inside room.third again water leakage and abnormal sound. fourth time outdoor unit didnt off after switching off from remote.

Verified Support

Aug 24, 2018

Voltas Customer Care's response Dear Ranjan,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Sep 05, 2018

Voltas Customer Care's response Dear Ranjan,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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Comments

hiteshjain137

from Hoshiarpur, Punjab

I ordered ac on sunday but delieverd on monday night from deekay electronic ludhiana . but there is a problen in fitting. they not fit it yet.i called him couple of times but they not give me satisfy answer .he says they fit ac 5 days later.please solve my problem as early as possible.

Voltas Customer Care's response, Aug 28, 2018

Verified Support

Dear Hitesh,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Sep 5, 2018

Verified Support

Dear Hitesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team