[Resolved]  Voltas — defective product received

Address:

Lucknow, Uttar Pradesh, 226004

I bought window ac 1.5 ton with 5 start rating on 15 may which installed after one week.
We are using it from last 5-6 days but not cooling properly. I have lodged complaint to reliance customer care on the first day. Last friday engineer came and reset the settings but issue not resolved so i asked him to come on sunday. I have called him more than 10 times, everytime he said he is coming, or will come by late hours but whole day has been passed now and he didnt reached. I have wasted whole weekend waiting for him.
Really dissatisfied from the services now.
Want replacement of this product as it is defective.
Hoping for the satisfactory outcome.
As we suffered in billing also because on the billing time executive told me different price that was inclusive of taxes but when payment done they charged gst extra.
Please support on the same.