[Resolved] Voltas — delay in ac repair service

Divyeshpatel93

from Jamnagar, Gujarat

Address:

B-101 SHREE VISHNUDHARA HOMES, GOTA, Ahmedabad, Gujarat, 382481

I have voltas 1 ton split inverter ac purchased on march 2018.
For ac repairing, (Not in warranty today)
I had raised complain with request. You number [protected] on 9th may.
Technician visited and told me to main pcb damaged. I have asked him to replace. He told me that another guy will come to replace pcb which cost around 5k. I gave him go ahead still got no response till 20th may.
On 20th may, i had raised another
Request no. [protected]
Another technician came again without pcb even if i have told him to bring the same.
He told me that pcb will take 7-10 days from now to reach ahmedabad office.
I am taking follow up still getting not proper response or direction.

Very bad experience with voltas service

Please help me if you can.

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Jun 30, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 23, 2019

Voltas Customer Care's response Dear Divyesh,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

May 30, 2019

Voltas Customer Care's response Dear Divyesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team