Voltas — Delay in installation of air conditioner

Address:Hyderabad, Andhra Pradesh, 50005

I purchased a Voltas air conditioner on 23/04/2016 from Shah's Electronics, R. P. Road, Secunderabad. I have been allotted with a service request no. [protected] immediately. I was told that the installation will be done witin 48 hours. I am making calls to customer care they said that it will be done today or maximum by tomorrow. But nobody turns up. In fact they gave me technician's no. who is supposed to do installation ([protected] - Yogesh, Sri Sai Air Conditioners), but he is also doing same like customer care center.
So, I request the company to finish the installation by 28/04/2016 or take your item back and return the money. Otherwise I will go for legal action.
Ashish Kumar Nanda
[protected]
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Voltas customer support has been notified about the posted complaint.
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Dear Ashish (Ashish Kumar Nanda ),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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