[Resolved]  Voltas — Delay in installation of window ac

Address:New Delhi, Delhi, 110010

I have bought 1.5 ton window ac (DYA 183) from Delhi Cantt on 10 May 17. I registered a request for installation (No.[protected]) which was to be attended on 11 May 17. I received a call on 11 May and the technician informed that he will be there in 30 mins. He did not come for four hours. When contacted he informed that his bike is not in order and he will not come. Since then I have been calling the call center, however the ac is not yet installed
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Jul 7, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 15, 2017
Voltas Customer Care's response
Dear Jags Singh,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jun 06, 2017
Voltas Customer Care's response
Dear Jags Singh,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

Maine last year 1 ton window ac purchase kiya hai. Uske swing may prob hai. Abhi warranty may hai ac. Servicing k liye aye thy madhu vihar delhi se unko complaint karvayi thi march may. Uske baad unke office may jyoti se baat ho chuki kai bar par repair k liye koi nahi aya. Pls help me.
Voltas Customer Care's response, May 16, 2017
Verified Support
Dear Neeta Mohan,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 24, 2017
Verified Support
Dear Neeta Mohan,

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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