[Resolved]  Voltas — Delay intimation of ac service

Address:New Delhi, Delhi, 110046

Dear all

This is informed to that your service confirmation is not on time. When i talk to customer care about your service schedule your associate told me that your registration of product is 25 may 2016 and your purchased date of your product on 9th may 2016. Your service associate told me that your ac service is out of warranty it will be paid. Will you told me that where is my fault. This my fault to purchase your branded product for this kind of service. May be in future i never consult to any one about your purchase your product. If this kind of service are you given to customer.
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Jul 15, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 19, 2017
Voltas Customer Care's response
Dear Customer (tilakrajfriend),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
May 20, 2017
Updated by tilakrajfriend
Still I m not getting response
Verified Support
May 22, 2017
Voltas Customer Care's response
Dear Customer (tilakrajfriend),

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team
Verified Support
Jun 14, 2017
Voltas Customer Care's response
Dear Customer (tilakrajfriend),

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

[protected] this my registered no .
Voltas Customer Care's response, May 23, 2017
Verified Support
Dear Customer (tilakrajfriend),

Thanks for sharing requisite details, our team is working on your concern. We will get in touch with you shortly.

Regards,
Voltas Online Team

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