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Voltas

[Resolved]  Voltas — delaying in installation process.

Address:Gali-6 Wazirabad near shani dev mandir., 110084

I had request for the voltas window ac installation and they said within 24hrs they will provide us a engineer to install your ac and by calling 5-6 times on coustmer care and still have not receive any facility. The company should take charge on them and their services which they are providing to the coustmer. They should have to sense how coustmer is surviving.
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Jun 21, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 08, 2019
Voltas Customer Care's response Dear Ankit,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
May 16, 2019
Voltas Customer Care's response Dear Ankit,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 
2 Comments

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Comments

I have buy new Voltas AC IDU/ODU but its installation very bad position.
Copper pipe opened inshort very poor installations.

Thanks
Parvesh
[protected]

Reply
Voltas Customer Care's response, May 9, 2019
Verified Support
Dear Parvesh,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 30, 2019
Verified Support
Dear Parvesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Window ac compressor starting problem. Sometimes it's running but stopped automatically in the mid day e g 1pm to 3pm. Pl. Provide a remote I pay the cost. Manual fiction of key is not working only remote function.
Reply
Lalit Tirkey's reply, Apr 28, 2019
Compressor starting problem
Voltas Customer Care's response, May 9, 2019
Verified Support
Dear Lalit,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

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