[Resolved] Voltas — desert cooler 70l vn*d70mh

Dkeshri7

from Delhi, Delhi

Address:

Garhwa, Jharkhand, 822114

I have purchased cooler of voltas, but just after 11 months its motor got burnt out. After lodging complain, the action was taken very slowly. But after motor replacement, the cooler makes noise and the technician says that it is normal noise and cant be eliminated. I am frustrated as no action is taken from voltas for its remedy. Complaint lodge date[protected] and still it has same issue. Complaint number is [protected]. Please help it is still in warranty.

Was this information helpful?

No (0)

Yes (0)

Jun 23, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 17, 2018

Voltas Customer Care's response Dear Customer(Dkeshri7),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

May 23, 2018

Voltas Customer Care's response Dear Customer(Dkeshri7),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team