[Resolved] Voltas — desert cooler 70l vn*d70mh

1 Review
Garhwa, Jharkhand, India
 Dkeshri7 on May 16, 2018
I have purchased cooler of voltas, but just after 11 months its motor got burnt out. After lodging complain, the action was taken very slowly. But after motor replacement, the cooler makes noise and the technician says that it is normal noise and cant be eliminated. I am frustrated as no action is taken from voltas for its remedy. Complaint lodge date[protected] and still it has same issue. Complaint number is [protected]. Please help it is still in warranty.
Complaint marked as Resolved Jun 23, 2018

Complaint Status

[May 16, 2018] Voltas customer support has been notified about the posted complaint.
Verified Support
Voltas Customer Care's response, May 17, 2018
Dear Customer(Dkeshri7),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Voltas Online Team
Verified Support
Voltas Customer Care's response, May 23, 2018
Dear Customer(Dkeshri7),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Voltas Online Team
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    Voltas - desert cooler 70l vn*d70mh