[Resolved] Voltas — Desert cooler

Nitesh81

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	Consumercomplaints.in

Voltas Customer Service non-responsive
I have a voltas desert cooler, which had isssue with swing motor. The technitians came and replaced it on 9th may 2017. The replaced part went faulty in 3 days time and i logged a conplaint again. The technitians came and took the part saying it would be replaced without any cost on 14th may 2017. Since that date i have been following up, had raised mutiple complaints but not resolved yet. I am on 01st june 2017 and still awaiting resolution.

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Jul 14, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2017

Voltas Customer Care's response Dear Nitesh81,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Jun 12, 2017

Voltas Customer Care's response Dear Nitesh81,

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team