[Resolved]  Voltas — Didn't receive Voltas AC AMC document one month after paying the money

Address:Bangalore

I paid money for AMC on 2nd February. Today is 8th February. More than one month over but I haven't received the AMC document.
After calling customer care they told me DSC company is handling my AMC. I called them twice once the representative told me their server is down & she would call me back in 4 hours but I didn't receive any call in a day & then again next day I called them & the representative told me he would inform me on today. But I haven't received any information from them.
I'm completely frustrated with the service

Hoping to get a solution from your end

Thanks,
Niladri
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Aug 13, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2021
Voltas Customer Care's response
Dear Niladri,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further.

Regards,
Voltas Online Team
Verified Support
Feb 25, 2021
Voltas Customer Care's response
Dear Niladri,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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