[Resolved]  Voltas — electronic

Address:Shivpuri, Madhya Pradesh, 473551
Website:www.Consumercomplaints.in

I purchased an inverter ac from voltas model number123VDZU/183VDZ from voltas authorised dealer in my town Shivpuri (Madhya Pradesh).It worked for 7 days after installation in most efficient condition but than it failed to cool my living place.I filed a complaint on the phone number provided and the serviceman came with a device measuring the air temperature and told me that it is inverter ac and it will work like this only but I was not satisfied and I said to bring y ac in the initial condition he inserted some gas in the upper unit than it was again working well for 2 days but after 2 days it again failed to work. I again called the costumer care and submitted my complaint but than also the serviceman was unable to repair it.In the period of 2 months of purchasing ac I have complaint 5 times and again my ac is not working well.Now I am going to the consumer forum for the complaint of my ac to appeal for replacement of the device.I appeal all the consumers to not buy these fake products.
My Name- Azad Jain
Place -Shivpuri (mp)
Complaint number-[protected]
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Jul 20, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2018
Voltas Customer Care's response
Dear Abhyansh Jain,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Sep 29, 2018
Voltas Customer Care's response
Dear Abhyansh Jain,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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