[Resolved] Voltas — engineer denied to do installation | |||
First the request was cancelled by tashlin[protected] Your request no [protected] has been cancelled. Reason customer reschedule please call at helpline [protected] (24x7) for further assistance. Second - the another request was raised with high priority, only servicing was done but the engineer denied to install the window ac and i have called many times to the region head - danish[protected] The engineer took 500 rs i have receipt of that and i got msg of 400. Request no [protected] is resolved, fee collected rs 400. Call [protected] for assistance or sms 1 if happy else 2 to [protected]. Sms charge apply This is highly disappointing service provided by voltas. I am doing the written compain of the engineer tashlin and head danish, as after calling the customer care they don't know the escalation policy and asked to compain regional head for which i am complaining. Please escalate to the high manager, it was been 2 weeks and no action taken except ac service. Was this information helpful? | |||
Jun 21, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 21, 2018 Voltas Customer Care's response Dear Saroj, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
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complaint no:[protected]. no assistance from company taken yet whereas ac purchased just 20 days prior.
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.
Regards,
Voltas Online Team