[Resolved]  Voltas — Escalation on Service Request No: [protected]

Address:Juhapura, Ahmedabad, Gujarat

Hi Ms Gauri,

Service Request Number:[protected]

Service Center: YES ELECTRIC

Service Center Number:[protected]

I am helpless to resolve this issue. No one is responding to my complaint. Try to call call centre, Ankur thaker [area service manager, voltas], Yes electronic Mr. Yash Mehta [your service provider] but no one's is picking up the call or nor responding to my complaint.
I think I have made big mistake by purchasing voltas AC with extended warranty.
Need your support to look into this matter and do the needful.
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Apr 27, 2023
Complaint marked as Resolved 
After escalating the complaint through consumer complaints forum, the voltas management started to pick up the call and escalated the same to their agency and closed the complaint on priority basis. Complaint is closed.
Voltas customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mohamedazim,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team
Dear Mohamedazim,

Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.

Regards,
Voltas Online Team

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