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Voltas
Voltas Ltd.
Customer satisfaction rating: 76%
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3277
COMPLAINTS
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Voltas Customer Care

Voltas Ltd.

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Address
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India - 400033
Landmarks:Near JAI Hind Cinema

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
977
down
360
up
318
down
187

Phone:
Phone:
up
374
down
126

Fax:
Fax:
+91 22 6665 6311  

Additional info

Ahmedabad


301, Shivalik Corporate Park, 132Ft Ring Road, Satellite, Ahmedabad - 380015

Tel: +91 79 6630 1100

Fax: +91 79 6630 1199



Baroda

4-C, Satyam, Alkapuri Shopping Centre, Viswas Colony, R.C. Dutt Road, Baroda 390 005

Tel: +91 26 5235 1706

Fax: +91 26 5233 2098



Bengaluru

7th Floor-701, Pride Hulkul, 116, Lalbhag Road, Bengaluru - 560 027, Karnataka

Tel: +91 80 225 35600



Calicut

Srinilayam, Ramanattukara P.O. - 673683



Chennai

Mount Road Establishment, 624, Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu

Tel: +91 44 6676 0333



Coimbatore (EM & RBG / MHBD)

No.85, Poonka Plaza, 1 St Floor, Avarampalayam Road, Siddhapudur - 641044

Tel: +91 42 2221 1188, +91 42 2238 4384



Coimbatore (TMD SHQ)

1413, Trichy Road, Coimbatore - 641 018

Tel: +91 42 2230 3081, +91 42 2230 3084, +91 42 2230 3087, +91 42 2230 3088

Fax: +91 42 2230 1515



Delhi (UPBG) Service

B1-J2, Mohan Cooperative Industrial Estate, Mathura Road - 110044

Tel: +91 11 6662 8695, +91 11 6662 8698, +91 11 2695 9488

Fax: +91 80 2227 0172, +91 80 2221 0554



Chandigarh

SCO 201-202-203, 2nd Floor, Sector 34-A - 160022

Tel: +91 17 2661 0112, +91 17 2661 0113

Fax: +91 17 2266 9868



Indore (UPBG)

213, City Centre, 570 M.G. Road - 452001

Tel: +91 73 1243 6932, +91 73 1404 6398



Ghaziabad (UP) (UPBG)

A-13/6, Site III, Meerut Road Industrial Area - 201002

Tel: +91 12 0275 4998, +91 12 0552 9263



Indore (TMD)

203-205 Darshan Mal, 2nd Floor, 15/2, Race Course Road - 452001

Tel: +91 73 1420 2703, +91 73 1420 2704



Jamshedpur

DPG, Voltas House, 2nd Floor, Main Road, Bistupur, Jamshedpur - 831 001

Tel: +91 65 7662 2377

Fax: +91 65 7662 2387



Jaipur

Diamond Tower, 201-203, 2nd Floor, Ajmer Road, Near Purani Chungi, Jaipur - 302021

Tel: +91 14 1645 1748, +91 14 1645 1747

Fax: +91 14 1659 4989



Kolhapur

C-1, Sterling Tower, 1st Floor, Gavat Mandi Road, Shahupuri - 416001

Tel: +91 23 1266 5828

Fax: +91 23 1266 5825



Kochin

Shema Building, 2Nd Floor, Dr No 39/4166, M.G. Road, Ravipuram, Ernakulam, Cochin - 682 016, Kerala

Tel: +91 48 4660 5555



Ludhiyana

293-A, Model Town Extension - 141002

Mob: +91 98 5510 8444

Fax: +91 23 1266 5825



Lucknow

Shalimar Titanium Block 'C', 4th Floor, Office No. 410-412, Plot No. Tcg-1/1, Opp.indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow - 226010

Tel: +91 52 2650 7000



Panjim

B-18, Akshay, La Campala Colony, Miramar - 403001

Tel: +91 83 2245 8324



Madurai

504, K K Nagar Madurai 625 020

+91 45 2253 5818



Surat

207, SNS Business Park, Opp, J.H. Ambani School, Udhana Magdala Road, Vesu, Surat - 395 007

Tel: +91 26 1221 6444, +91 26 1242 2761

Fax: +91 26 1241 2824



Pune

2nd & 3rd Floor, Equitorial Forum 14, Mumbai Pune Road, Wakdewadi, Pune – 411 003

Tel: +91 20 6604 6609, +91 20 6629 7433

Fax: +91 94 2355 9064



Tirupati

8-1-723, Ground Floor, Bhavani Nagar, Tirupathi 517 507

Mob: +91 98 4801 1156



Vijaywada (UPBG)

D No. 40-27-6/8, Opp: Pinnamaneni Poly Clinic, Municipal Employees Colony - 520010



Hyderabad

7-2-1735/2, Sanath Nagar, Hyderabad - 500 018, Telangana

Tel: +91 40 6674 3001

Fax: +91 40 6620 3882



Vishakapatnam

Mig-287, Sridhama, Vuda Layout, H No. 39-33-99, Madhava Dhara, Visakhapatnam - 530018

+91 89 1275 4051, +91 89 2754 0665, +91 89 2256 2096



Tirupur

25, Kumarananthapuram, 60 Feet Road, Behind Bishop School, Tirupur 641 602



Ankleshwar

G-3, Silver Plaza, B/H Sardar Patel Complex, Nr Gidc Flyover Bridge, GICD, Ankleshwar - 393002

+91 26 4623 8199



Vijaywada

32-29-6, 1st Floor, Behind Petrol Bunk, Maruthi Nagar, Vijayawada 520 004

+91 86 6243 1507, +91 86 6243 1505



Trivandrum

TC 28 / 1118, Lalsukh, Sree Kanteshwaram, Thiruvananthapuram, Kerala 695 023



Coimbatore

No. 85, 1st Floor, Poonga Plaza, Avarampalayam, Main Road, Siddaputtur, Coimbatore 641 044, Tamil Nadu

+91 42 2224 1188



Hosur

Shop No 2, Door19/B, Krishna Tower, Vasanth Nagar, Hosur - 635109, Krishnagiri Dist, Tamilnadu



Mangalore

A.A. Pais Building, Dr No. 1-34-3092/12, Ashok Nagar Post, Kodical Road, Mangalore - 575006, Karnataka



View More Information...

Customer satisfaction rating
76%
Complaints
3277
Pending
82
Resolved
2359
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Voltas related photos (752)

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Voltas Complaints & Reviews

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Voltas — voltas split ac 1 ton (inverter)

 Mohitgoswami1 on Jun 7, 2020
Raised a ticket on 14th may for f0 error which suddenly started coming in one of my 2 ac's (Same model number)
Technician...
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Voltas — Voltas window ac

 aman94 on Jun 6, 2020
I’m an unsatisfied customer of voltas air conditioner.
As we all say, we must promote our indian companies and products,...
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 Vandana Singahvi on Jun 6, 2020
We have purchased one ac on 08/06/2019. But due to some unavoidable circumstances we could not call them for installation.
Now we called the deeler for installation but he denied that we cannot offer free installation.
We decided to get it installed by outer agency when we opened the ac, one part something like wall mount of ac was missing.
We called the deelar and he directly denied by saying that i can not do anything since long time is passed its your responsibilty now..
In all this drama entire summer is passed
Now we need to install ac asap.
Plz help us how can we get the missing part.
This was the first time we purchased ac of voltas..
So much disappointed by deelar's unempethatic attitude..
Plz help us we need to install ac today or tommorrow.
Else we will have to purchase a new one..
Which will result in economic lose to us..

Complaint Status


[Jun 06, 2020] Voltas customer support has been notified about the posted complaint.

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     Kullya on Jun 6, 2020
    I have two no. S split acs. Both are in guarantee period. Both remote are not working.

    Complaint Status


    [Jun 06, 2020] Voltas customer support has been notified about the posted complaint.

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       AnilRai09972972 on Jun 6, 2020
      I bought a slp it ac on 27 may 2020 and installed on 30 may 2020. After one hour it became faulty. Technician visited 4 times. The new ac need to be part change i can not bear this please provide me replacement of my product don't feel me like i have bought a wrong brand. Please make in one week i have already passed a week without working of my so called new ac.

      Complaint Status


      [Jun 06, 2020] Voltas customer support has been notified about the posted complaint.

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         E Dibya mohan on Jun 5, 2020
        Voltas company do not provide customer service

        It's been two good two months to my brand new ac. First thing technician didn't do proper installation. Right within 2 hrs we realised ac gas has been leaked! When we complained neither the company is taking action or franchise!!

        Voltas company,

        Try to hire niceer people who knows how to behave with customer. I paid 60k at a time, not a small amount. Don't play with customer. I am tried of following up with ur employees. None of your employees responded. With no other option i am left.
        I am gonna put consumer court against you and dealer!

        Complaint Status


        [Jun 05, 2020] Voltas customer support has been notified about the posted complaint.

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           Ganesh IIT on Jun 5, 2020
          Supply of power not working in cooler.

          Complaint Status


          [Jun 05, 2020] Voltas customer support has been notified about the posted complaint.

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            Voltas — Unethical Behaviour

             mishraskmsachin on Jun 4, 2020
            Dear Sir/Ma'am,

            I Sachin Kumar Mishra, Registered Mobile No.:- [protected], purchased a AC of 1.5 ton from...
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             Abhishekjha16 on Jun 4, 2020
            I am being charged now for the servicing of my ac which would have happened for free since my ac was in warranty till 10th of april, 2020. But due to lockdown the service could noy happen earlier and now they want to charge ahefty sum for the same.

            Complaint Status


            [Jun 04, 2020] Voltas customer support has been notified about the posted complaint.

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               Dkymt on Jun 4, 2020
              Provide a new ac motor. My ac is in warranty

              Complaint Status


              [Jun 04, 2020] Voltas customer support has been notified about the posted complaint.

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                Voltas — Window 1.5ton AC damage

                 1981shashank on Jun 3, 2020
                Dear Sir,

                I have purchased window AC from Khanna Radio Co Lahurabir Varanasi UP on 28 May 2020. Engineer has...
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                 chetantyagi on Jun 3, 2020
                I am unable to register for the 5 year comprehensive warranty for my ac. Even after messaging wta to the respective number. I get a message saying we will call but did not receive any call instead got a message saying unable to contact you for two consecutive times.
                I requested a call back from their website the person was also unable to help me

                Complaint Status


                [Jun 03, 2020] Voltas customer support has been notified about the posted complaint.

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                  [Resolved]

                   Saraswatendra Singh on Jun 3, 2020
                  After buying a voltas window 1.5 ton ac on 22 may 2020 and got delivered on 27 may 2020, and installation and demo were done by the voltas team on 30 may 2020 with request number [protected], but still, we are waiting for warranty registration of the product. Now i'm getting msg saying that my sr has been cancelled due to job done by third party. This is happening every day without being contacted by anyone. Highly disappointing to see this behavior on part of voltas.
                  Complaint marked as Resolved Jun 17, 2020
                  Got a call from the service center and they informed me that your product has been registered with us.

                  Complaint Status


                  [Jun 03, 2020] Voltas customer support has been notified about the posted complaint.

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                    [Resolved]

                     [email protected] on Jun 2, 2020
                    Service
                    Complaint marked as Resolved Jun 3, 2020
                    Ac not working

                    Complaint Status


                    [Jun 02, 2020] Voltas customer support has been notified about the posted complaint.

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                      Voltas — Improper installation of outdoor unit of Air conditioner

                       Kajal kishore on Jun 2, 2020
                      Dear sir/madam,

                      It is regarding the improper installation of outdoor unit of my ac by the authorised technicians...
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                       DrDharmendra Rathi on Jun 2, 2020
                      I bought voltas AC 1.5 ton and now the MC continue to trip every time the compressor start running

                      Complaint Status


                      [Jun 02, 2020] Voltas customer support has been notified about the posted complaint.

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                         abhay.1030 on Jun 2, 2020
                        Dear team,

                        I have voltas water cooler but it is not working. I have also complaint regarding that in voltas costomer care but my cooler issue is still not resolve.

                        Pls resolve my issue as soon as possible.

                        My product complaint id given below:-
                        Dear customer, request no [protected] appointment scheduled for[protected].

                        Complaint Status


                        [Jun 02, 2020] Voltas customer support has been notified about the posted complaint.

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                           Verna deepak ph on Jun 2, 2020
                          Many time gas filling but not cooling properly

                          Complaint Status


                          [Jun 02, 2020] Voltas customer support has been notified about the posted complaint.

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                             holywodjunction on Jun 1, 2020
                            Sir i bought a 1.5 ton ac 183v ezhe r32 on 29 may 2020. I called many time to customer care for how to activate ac but no respond.36 no. Is blinking when ac is on. And not cooling.ac remote is new there are no sever button.


                            Ac/ activation problem

                            Complaint Status


                            [Jun 02, 2020] Voltas customer support has been notified about the posted complaint.

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                               [email protected] on Jun 1, 2020
                              Sir my new ac voltas not colling and not start out door or mine ye complaint 3, 4 bar kar chuka hu lekin koi respons nahi diy ja raha hai,

                              Complaint Status


                              [Jun 01, 2020] Voltas customer support has been notified about the posted complaint.

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