Voltas Complaints & Reviews

Last year 2022 we are purchased voltas inverter split ac from our local electronics shpwroom, in aug month we had face the ac issue after complaining the service centre, the problem was sort out. But now in July month the same problem has come, and we called one of our local AC repair person, but after one week, the same issue come again.

We need parmanent solution for AC to be working properly.

We request to send your service engg and recitfy my ac problem asap.

Water leakage problem.no response from service center. no visit. AC is within warranty period.

Dear Sir
I have purchased a Voltas Split AC Model No. (1.5 tonnes) in June 2023 from Chandani Electronic Patna. The AC Unit purchased is not working properly from the date of purchase itself. When informed to the dealer he has asked me to directly contact the Company to get the problem solved. I have approached your authorised service centre and had spoken to Mr. Alam (Phone no.: [protected]); Latest Complaint No. -([protected])(31st July, 2023). Mr. Alam had informed over the phone that they will get the unit checked and then take necessary action. I Have tried reaching him 4-5 times in a day but he has stopped responding to my calls.The main thing is that I have also contacted with Mrudul Ji (Senior service manager)(Phone no-[protected]) and he assured me that it will get resolved today itself.Ihave also called so many times to customer care and he assured me that it will get resolved.I have also recording of conversation with customer care as well as Mridul Ji.It’s a brand new AC and its not working properly. Request you to take strict action towards its replacement as its under warranty. This kind of after sale services are not acceptable from a reputed company like Voltas. Nor your dealer nor your authorised service centre has taken any action and has been taking the matter very lightly. If the problem is not solved in next 2 days I will not be left with any other option to approach the Consumer Court. Request you to take immediate action towards it.
Yours Sincerely
Raj Kumar
Sampat chak
Patna -800007
Mobile No-[protected]

Dear sir,

i would like to notice you that after observing faults in my voltas ac, i was called to nearest authorised servece centre i.E manokamna enterprises, motihari (east champaran, bihar, pin-845401), vide gst no. 10crgpk9131f1z5.

One person from manokamna enterprises came to me as on 7th july 2023 and noticed some issues. He opened up the ac machine and left the machine as it is.

After that i am calling them on +91-[protected], [protected] but they are not responding...

Therefore, please take appropriate action on them so that my issue can be resolved, my complaint number is [protected],

sincerely,
sanjay kumar yadav
bhopatpur bajhiya, kotwa
mobile -[protected].

A new 1.5 T Voltas air conditioner delivered on 24th May 2023 through Amazon has developed some problems and it has been switched off. A request for rectification of the defect was raised on 29th July 23 vide reference number [protected] which is still unattended in spite of a lot off persuations at various levels. I am feeling helpless.

Water leakage problem from front side.Purchased in may 2022.
Water leakage after installation.Now facing same problem again.
Now customer support is asking for visiting charges.
I complained after installation but nobody listen to me.

Dear sir, I have purchased a Voltas split ac on 2nd June 2022 but same was replaced on 24rth August 2022 due to insufficient cooling problem. The new machine is also giving same problem. I have contacted customer care but my problem was not resolved. Service centre officials are not picking up my phone calls. The customer care officials only giving false assurance to solve my problems earliest. Kindly solve the issue.
Harish Chand Yadav. Mobile number: [protected]

I took ac of voltas company on[protected] but after running for 10 days it got damaged daily complaining but no one is listening please give me my money back

मैं मार्च, 2022 में वोल्टास स्प्लिट ए सी 1.2 टन खरीदा।इस्टालेशन कंपनी टेक्नीशियन द्वारा किया गया।जून, 2022 में गैस खतम हो गया।तत्पश्चात गैस भरा गया।
पुनः मई, 2023 में गैस खतम हो गया।कुछ कार्यवश मैं बाहर चला गया।घर आने पर दिनांक 13.06.2023 को शिकायत दर्ज करवाया।रोज टाल फ्री नंबर पर कॉल किया।जवाब मिलता रहा सर मैं हाई लाइट कर दिया हूं।टेक्नीशियन आपसे पांच मिनट में बात करेगा।
आज दिनांक 06.07.2023 तक मेरे समस्या का समाधान कंपनी द्वारा नही किया गया।मेरे बार बार यह कहे जाने के बाद भी की यहां 49डिग्री टेंपरेचर है और मैं दिल का मरीज हूं कृपया मुझ पर दया करें।परंतु कोई सुनने वाला नही है।वोल्टास का ए सी खरीदना मतलब पैसे खर्च करके अपने लिय बिमारी खरीदना।मेरा अनुभव यही कहता है।
R N Sharma
Berai, Sarai-844125
Hajipur, Vaishali Bihar.

My voltas inverter ac is getting restarted automatically after showing PC-04 error and day by day cooling is getting less. I have been facing this problem for more than 1 Month.
I have lodged complaint with voltas customer care on 31.05.2023 (Req No: [protected]). On 02.06.2023 one service guy visited and informed me that some parts need to be replaced and left.
As problem was not resolved, on 22.06.2023, I escalated the service request ([protected]) through online portal.
But still problem not resolved, neither anyone from voltas service center contacted me.

I have purchased that cooler on 13 May and in under 20 days the water motor of cooler is damaged. I complained about that and the problem was not solved. I am not happy from the service of voltas because the water motor is damaged from last one month. It' s the problem in new cooler and also not solved in a month. Please, don't do that if you can't repair please say no.

I bought an AC 2month earlier. In just 2 month it started a problem of water leakage (indoor unit). I registered a complaint regarding same. With request no. [protected]. Technician visited but just after leaving (within 5min) it again started with same problem I reponed the case but after that no technician visited the directly closed the case without resolving the problem. Now i am not able to reopen the case . Tried writing mail to voltas but still not got any call from them regarding this. Its more than 7 days now. Having bad experience with voltas service.

Gas was refilled by the company agent and he told that after service warranty is of 6 months and when I raised a call because AC is not cooling. Now the agent came Atif he said we again have to pay 500 as service charge.

Totally fraud your company is doing.

Dear Voltas Team,

I am writing to bring to your attention a persistent issue I have been facing with the 1.5-ton AC unit I purchased from Voltas in May 2023. Despite registering multiple complaints, I have not received a satisfactory resolution to my problem. Voltas service executives are not receiving calls.
I am not able to understand how poor quality product volta's is manufacturing, that it has got a problem from the time of purchase. Such a poor quality of voltas a/c.
The major issue I am experiencing involves cooling system not working from the AC unit. After many request no one agree to resolve the issue,
Please advise should we have to change the A/C with other providers.
Snap-shot attached regarding the same follow-up. Please provide a solution as soon as possible.
Registered Number -Ph - [protected]

My AC is not Cooling

Dear Voltas Customer Support,

I am writing to bring to your attention a persistent issue I have been facing with the 1.5-ton AC unit I purchased from Voltas in March 2022. Despite registering multiple complaints, I have not received a satisfactory resolution to my problem.

The issue I am experiencing involves water being dispensed from the AC unit. Every engineer who has visited my premises thus far has concluded that the installation was not done properly. Unfortunately, despite their acknowledgment of the installation error, no one has taken the necessary steps to rectify the situation.

The continuous water discharge from the AC unit has not only resulted in inconvenience but has also caused damage to the wall where the unit is installed. The water leakage has caused the wall to deteriorate and vanish gradually. This situation is highly distressing and requires immediate attention to prevent further damage.

I kindly request your urgent intervention in this matter. I would appreciate it if you could arrange for a competent technician to visit my location and reinstall the AC unit correctly to resolve the water discharge issue. Additionally, it would be helpful if appropriate measures can be taken to address the damage caused to my wall.

Please treat this matter with utmost urgency, as it has been a significant inconvenience for me, and the prolonged neglect is exacerbating the situation. I have been a loyal customer of Voltas and have always appreciated the quality of your products. Therefore, I trust that you will take swift action to rectify this issue and restore my faith in your brand.

Thank you for your attention to this matter. I eagerly await your prompt response and a resolution to my concern.

Yours sincerely,
Ayush Saraswat

Water leakage from front vents

I was purchase 2 ton spilit voltas ac dated[protected] invoice number DJK-C-SI6696 from vijay sales janak puri new delhi.but ac gas leakege problem with in 3 months then i was register the complaint & engineers are come but they totaly misguide me & not done job proprly, i was complaint to voltas 4 to 5 time & engineers are come but they are misguide again & again & not done job proprly.they are totaly misguide.im not satisfied voltas service.today is going to be one year or my ac warranty b going to expire.very worst product & services.im totaly disapointed.

Product AC was bought on 01/06/2023, Model - 183V VECTRA PRISM, SL NO. 4553370A23AE 29723

Dealer.. PT PATWARY TRADERS, GANESHGURI, GUWAHATI

On trying to install by Company personal, it was found a wire was missing & remote broken.

On contacting dealer, they exchanged the remote but unfortunately it stopped working after 1 day.

I had tried to contact customer care but till date problem not resolved.

Very indifferent attitude.

Marami Konwar

[protected]

It's very awkward to know after calling Voltas that there is a technician charge of ₹ 500 + 18 % GST for knowing why my Air Conditioner is not working properly in Night time. I bought a New Air Conditioner just 1 year ago.