Voltas Complaints & Reviews

Hi Ms Gauri,

Service Request Number:[protected]

Service Center: YES ELECTRIC

Service Center Number:[protected]

I am helpless to resolve this issue. No one is responding to my complaint. Try to call call centre, Ankur thaker [area service manager, voltas], Yes electronic Mr. Yash Mehta [your service provider] but no one's is picking up the call or nor responding to my complaint. br...

I have purchased voltas Ac 5 days ago.but no any installation person call for installation my ac and no any response from store or voltas promoter at store

I Ranju Singh have purchased a Voltas AC of 1 Ton 5 Star of Voltas on 18th of April 2023 and have teken self delivery on the next day that is 19th of April 2023. Then I rise a service request for installation of my split AC and got time for installation is 24 hrs to 72 hrs but even after 5 days of waiting still installation service centre people are not visited my house or nor contacted me. In between yesterday I got a message on my register number that customer has reschedule the installation but we haven't done this still I am waiting for installation and service centre people are saying your installation will be done shortly. I live in metro city like Kolkata at that place this kind of service is really pathetic and not accepted at all.
I am using lots of Tata product in my house because I have a great experience and have faith over TATA . Now completely I feel myself cheated from Voltas a Tata product.

Mob- [protected]

I'm Sri Hari Nandi from Cuttack, Odisha
I purchase a voltas 1.5 ton split Ac from 16/04/2023 but yet not installation from company, i try to contact service center but they can't respond

We filed ac not cooling service request on 13 April 2023. Service center sent a technician who checked and said problem is with outdoor unit but other team will come to fix the problem. The other people who came did not do anything and closed without resolving issue and spoke rudely. Our service request is [protected]
Service center ac comfort services in hyderabad is ignoring calls.
Customer support keeps telling to call service center. Hopeless service from reputed brand

I have purchase a voltas split AC on dated 21/04/2023 form Electronic Craft B-4&5 Kanti Nagar Delhi 110051. It has to be installed by voltas authorized technician, I have to pay 599/+GST as installation charge. A technician came to install the AC on dated 24/04/2023, but he demanded over charge to me i.e. Rs300/ for stand installation Rs1200/ for drill charge which is not justified. If I have to pay these charge over and above of Rs599/ then...

Our ac is not working from last 10days. ac isn’t doing cooling . i have two ac of voltas. first one is a 2 old and another one in 3 year old. Both the ac has same issue. I registered my complaint on 16 april. And today is 24april. All the customer care number are busy and I don’t know what to do. my personal suggestion is please do not buy voltas products it’s quality and service are very very poor. i know daikin o general hitachi are expensive but believe me Their service is amazing. The ac which is 2 year old has facing this problem second time. now you understand how much the voltas product is reliable

I would like to bring it to your notice in an enormous amount of hope that at least now our problem would be resolved. we have trouble with your service centres and the agency staff.

Let me start from the beginning, On 30/04/2022 we have purchased Voltas Inverter Air Conditioner 1.5 Ton 3 Star from Girias in T.Nagar, Chennai. The Air conditioner was running perfectly and we did not have any trouble with it so far until we have...

I registered a complaint at 09:25 am on 22.04.2023 for repair of my windows AC. Despite 6 calls (out of 34 attempted calls), no technician has turned up. This is poor service. They charge exorbitant price for spare parts and not doing it for free. The entire weekend was wasted calling these unprofessional people.

I Book an AC repair through Voltas customer care number on 17/4/23 and received Req no [protected]..one technician arrived and take away IDU main pcv for repair same day with Rs 650/-visiting charge...that after till now my AC is not repair and technician not attending the phone or not replying my WhatsApp message also ..
I tried again & again daily through customer care service or technician suggested number by customer care...but nothing to be done.

Plz suggest me what to be done?

I have made a service request with No [protected] and now its almost 2 weeks and there is no response from the service centre and they are not even answering my calls. It is the worst service experience ever in my life. And now i have no choice other than buying another good brand AC.

Called several times but didn’t show up

Called several times in customer care for installation, they just book an appointment but didn’t show up. It’s been a week.

I have purchased a Volta's AC on 19th April 2023. Request ID is [protected]. Till now nobody contact me. The assign engineer is saying that he is in medical leave for 30 days. Do I have to wait for 30 days?
Help me

I have purchased a Voltas AC 0n 19th April 2023. I got a request ID on 19th for AC installation which is [protected] but till now nobody contact me. The assign engineer is saying that he is in medical leave for one month. Do I have to wait for a month? Help us .

E - [protected]@voltas.com
E - [protected]@voltas.com

Dear Sir,

Re : Window Inverter AC – Gas leakage problem after routine servicing

Model : VOLTAS 1.5TR INV WAC 185V ADA
Product Code : 4011439A22DC01467
Invoice No.LR-204/22-23
Date :[protected]
Place of Supply : Delhi (07)

I have purchased above said AC on 16.04.2022. As per the recommendations first service was done last year and second service performed on 26.03.2023 wherein on the insistence of service engineer we have got coating after payment Rs.500 to protect the AC from leakage. We have been told not to use the AC for about 4-5 hrs till the time coating is dried. We have not used AC as weather conditions were also not allowing so. On 15.04.2023 we switched on the AC and surprised to observe that it’s not cooling. It is important to inform that AC was working/cooling perfectly before the service and coating.

We have lodged complaint on 15.04.2023 and after three days your engineer visited and informed “Gas has leaked and he is escalating the complaint for redressal. Today is 21.04.2023 there is no information when your service team will make a note and close the complaint after doing the needful. We have made phone calls to your customer care number and also to the service engineer who came to attend the complaint but all in vain.

It is pity that we have bought a product/ AC for our convenience after spending so much of money. It seem manufacturer (VOLTAS) have cheated us and take it granted to provide service with their own convenient without seeing the customer’s convenience. I feel we have been given a faulty product whose life span is just for one year. I strongly request to address the complaint immediately and get problem solved with an immediate effect. If you are unable to provide timely service, pick the unit/ AC from our house and refund the full amount paid to you.

Your urgent attention in the matter will be highly appreciated.

With warm regards
BALBEER KAUR
Mobile:[protected]

Quality of voltas ac and services are extremely pathetic, I have 2year old ac, which had an issue with compressor, and voltas made it annoyingly difficult and kept on delaying service reason it being under warranty and the date was nearby.
Every single employe visit is extremely disappointing and they don't leave without taking a picture of codes which are supposed to be private for customers.
I have to refill the gas three times now within the time span of 2 years, they intentionally leave the valve loose even after constant checking. And just focus on building the bill amount. During the service of another product of same brand, a part was broken by them, instead of taking accountability, they put the blame on previous service, the fact being that that product was new and was serviced for the very first time

Hi, i want to buy voltas split ac air wing flaps broken

Dear Team,
This is to inform you that we had registered the complaint for my faulty AC on last Friday and my service request number is [protected]. Engineer visited my place and after diagnos, he found cooling issue in AC. They said that tomorrow or day after tomorrow they will resolve the issue.

But till date my problem not resolved and no one response my calls.

Voltas is a big brand and as a brand it is your responsibilities to complete the call on time. It's been almost four days but the problem is still not resolved.

It's really very bad experience with Voltas regarding services. I am using other brand also but i am not facing this type of pathetic service which is provided by you.

As a brand, it is their responsibility to provide prompt service but their service toll free number not responding my calls as well as mails.

In Future, I would not suggest any one to procure Voltas products. Please improve your services.

Regards
Sunita Rawat

I am writing to formally complain about the air conditioner that I purchased from your company. From the day of the purchase and installation, there has been a fault in the coil of the unit, which has resulted in poor performance and discomfort. We have been registering service requests for the past three years, but your service agent has been lying to us about the condition of the air conditioner.

Despite regular servicing, we were never informed about the fault in the coil, and your service agent has consistently assured us that the unit was in good condition and did not require any major repairs. This misinformation has caused us great inconvenience and dissatisfaction.

We are demanding a full replacement of the air conditioner, as it is clear that the fault was present from the day of purchase and installation. We are not willing to accept a repair of the unit, as we have already been suffering from discomfort and inconvenience for the past three years. We expect a prompt resolution to this matter, and we would like to be contacted as soon as possible to arrange for the replacement of the air conditioner.

Thank you for your attention to this matter.