[Resolved] Voltas — extended warranty (wta) | |||||
I purchased a voltas inverter ac on 27th april and call customer care for extend offer warranty. Customer care said that u can call till 31st may and give all information. Today, i call customer care and said for extended warranty. Customer care said that u can send sms within 7 days of purchasing of a. C. So, this is not my fault. This is customer care and dealer fault. So, please extend my warranty and solve this issue. I refer voltas to my relatives and friends for their product and service. So, please solve this issue as soon as possible. Thanks My contact no - [protected] My email id is - vipin. [protected]@gmail.com Was this information helpful? | |||||
Jul 23, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 31, 2018 Voltas Customer Care's response Dear Vipin, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team Verified Support Jun 04, 2018 Voltas Customer Care's response Dear Vipin, We assure you that our team is working on your concern so we request you to allow us some time. We will get in touch with you shortly. Regards, Voltas Online Team | |||||
 2 Comments | |||||
Comments
Hello voltas.. i am lokesh kumar and i purchased voltas spilit inverter ac. My concern that i want to extend my ac warranty 1+4 year. i am sending my email id [protected]@gmail.co with contect number [protected].
Voltas Customer Care's response, Sep 10, 2020
Verified Support
Dear Lokesh,
Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.
Regards,
Voltas Online Team
Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.
Regards,
Voltas Online Team
Voltas Customer Care's response, Sep 14, 2020
Verified Support
Dear Lokesh,
Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further.
Regards,
Voltas Online Team
Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further.
Regards,
Voltas Online Team
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I have called so many times on their help lines but they are not responding.
SR no. Is [protected]
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team
Our team got in touch with you and shared all the relevant information regarding voltage.
Regards,
Voltas Online Team