[Resolved] Voltas — extended warranty (wta)

vipin715

from Rewari, Haryana

May 30, 2018

Address: Gurgaon, Haryana, 122105

Website: votas

I purchased a voltas inverter ac on 27th april and call customer care for extend offer warranty. Customer care said that u can call till 31st may and give all information. Today, i call customer care and said for extended warranty. Customer care said that u can send sms within 7 days of purchasing of a. C. So, this is not my fault. This is customer care and dealer fault. So, please extend my warranty and solve this issue. I refer voltas to my relatives and friends for their product and service. So, please solve this issue as soon as possible. Thanks

My contact no - [protected]
My email id is - vipin. [protected]@gmail.com

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Jul 23, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

Voltas Customer Care's response Dear Vipin,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jun 04, 2018

Voltas Customer Care's response Dear Vipin,

We assure you that our team is working on your concern so we request you to allow us some time. We will get in touch with you shortly.

Regards,
Voltas Online Team

Verified Support

Jun 22, 2018

Voltas Customer Care's response Dear Vipin,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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Comments

Sanap049

from Muzaffarnagar, Uttar Pradesh

May 31, 2018

It's been 5 days of delivery but no one is stil come to install AC. I have ordered split AC from Amazon it's delivered on 21 but no one comes for AC installation.
I have called so many times on their help lines but they are not responding.
SR no. Is [protected]

Voltas Customer Care's response, May 31, 2018

Verified Support

Dear Customer(Sanap049),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [email protected].

Regards,
Voltas Online Team

Voltas Customer Care's response, Jun 8, 2018

Verified Support

Dear Customer(Sanap049),

Our team got in touch with you and shared all the relevant information regarding voltage.

Regards,
Voltas Online Team

lokesh1987

Sep 9, 2020

Hello voltas.. i am lokesh kumar and i purchased voltas spilit inverter ac. My concern that i want to extend my ac warranty 1+4 year. i am sending my email id [protected]@gmail.co with contect number [protected].

Voltas Customer Care's response, Sep 10, 2020

Verified Support

Dear Lokesh,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Voltas Customer Care's response, Sep 14, 2020

Verified Support

Dear Lokesh,

Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further.

Regards,
Voltas Online Team