[Resolved] Voltas — extended warranty - wta sms

BHUPENDRA AGARWAL

from Mumbai, Maharashtra

Apr 5, 2019

Address: 400067

Had purchased 2 split a c of voltas and was told to send sms wta to [protected].
However till now have not got any response from voltas. Called up customer care and they told me that my email address was not updated in system so they did not send the wta certificate. Also was advised to sent sms wta three times for 3 ac. Dont understand what is happening in voltas.

Regards
Deepak agarwal
[protected]

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May 7, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2019

Voltas Customer Care's response Dear Deepak,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Aug 06, 2019

Voltas Customer Care's response Dear Deepak,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team