Voltas Complaints & Reviews

I have tried to reach Voltas India for ac service there toll free no In not working
The attitude big the customer service is petheticb not helping in any possible way it's been 5 days i have raised a req for ac service till date no one has come they don't feel like helping the client everytime I call them they say sir complaint escalate kar rahe hai Banda aaj aajaiga and still no results
Don't buy there products

Hi,

I have purchased voltas split ac from tatacliq with invoice no. A[protected]a011 and seriel no onreq[protected]. I got call from nitesh with mobile no [protected] for the ac installation. Nitesh has sent adil (Salman shaikh m: [protected]) through the some sub-broker mintu kuraishi (M: [protected]) for ac installation on april 2, 2019. Adil and his subordinate have not shown any voltas i-card.

Incident date: 03.04.2019
After this installation, we observe water leakage in the duct. We raised a request for it. Then, nitesh sent aftab (M:[protected]) to sort out water leakage issue. Aftab has corrected it but simultaneously he has also suggested that the 1st installation worker i. E adil has broken cover lid.

Incident date: 05.04.2019
Thus, we have again raised the request to change the cover lid. This time voltas has sent neeraj (M [protected]). Neeraj was not able to sort out the issue. Neeraj has also confirmed that adil and his sub-ordinate mintu are not voltas authorised installation partner.

Nitesh has also not provided any installation bill. We requested installation bill from adil. He suggested installation bill will be sent to mail id. But it never came. These thing has raised concern over the voltas authenticity, reliability.ac cover lid is still broken. Could voltas will take action against nitesh if he is sending unauthorised person for installation.

Is nitesh himself is voltas authorised representative else how my purchase details leak to him?

When will voltas change the ac cover and repair it.

Had purchased 2 split a c of voltas and was told to send sms wta to [protected].
However till now have not got any response from voltas. Called up customer care and they told me that my email address was not updated in system so they did not send the wta certificate. Also was advised to sent sms wta three times for 3 ac. Dont understand what is happening in voltas.

Regards
Deepak agarwal
[protected]...

Voltas compan nai apna ek commercial refrigerator jisko visit cooler k naam sai apni website pr to dala h pr shopping site pr es naam sai vo mila nhi. Mai apni city k2 ya 3 voltas showroom gya jha pr hly to shi response nhi mila fr price bhi alag alag mila. Fr manai customer care pr call kiya jha sai price bta n sai mna kr deya or kuch contact number provide kiyae un no pr contact kiya to koi response nhi phone cut kr deya. Fr many corporate office mai contact kiya. To price bta n sai mna kiya or kafi rudely baat ki gae or bola ki jo km pasai ly rha h wha sai lo.. Ky y koi responsible answer hua kisi company k responsible person ki tarf sai

It seems my voltas ac problem never get solved. Is it that all voltas acs are same. If they cannot provide proper service technicians to repair their product? My ac was purchased in oct 2012 from harsha udupi for a price of 34000 rs. Within three years and very less use, ac started developing problems no cooling etc. After complaining voltas authorized technician from impra charged gas and i have to pay for that. With in a weeks time, the situation is same. Then the technician said there is leak in the condenser hence took the ac and advised me that the original compressor is aluminium and hence would change with a copper for a price of 8000. (Year 2015) i wondered how a reputed voltas would miss guide consumer with a aluminium condenser. Again within a year there was gas problem and i have to pay impra rs. 3100 (Year 2016). This was due to the negligence of impra technician as they failed to detect a leakage earlier.in 2018 there was a problem of worn out contacts and this was due to the earlier techician who did not rectified compressor heating problem. Instead he had blamed pc boards etc. And all that turned out to be false. Now the voltas authorised service center is given over to maha laxmi air solution s and within 4 months again no cooling complaint and this time advised that compressor is gone. Now it was like black mail for me. First of all a expensive ac and that too installed a new copper condenser hence i had no option other than going for a new compressor. For a cost of rs.12350. And now withing 4 months of installing new compressor again cooling problem and the compressor validity is over. I am afraid 10 days of no ac and calling technician and no reply. How much would be my bill.

This is with reference to above subject I narendra kumar registered mob no.[protected] would like to give complain that after requesting many times regarding my invertor ac service to customer care...It is not resolved till ow...
In this regard I would like to request to kindly look into this matter on priority basis..
I have not paid my money to take so much tension ...Please try to understand...U peoples have given placed illiterate kind of customer care..Who r not able to solve any issue after even 15 days...I don't know why?
How people will faith on this famous company voltas?
I feel mentally torture after not getting response ...

Thanks

I have purchased one 1.5 ton Split AC on 15.04.2018 from Flipkart.
Thereafter I lodged a compliant to Voltas Customer Care that there is no cooling effect of AC. On 01.04.2019 Voltas engineer has given report that there is no gas available inside AC and this has happened due to leakage for faulty installation. Voltas personnel is refusing to do the rectification as the AC machine is installed by Flipkart personnel. Now I am in deep trouble for not getting one year warranty support.

I bought Voltas1 ton Inverter AC on 30/03/2019 from Bajaj Electronics but till now there has been no correspondence from Voltas regarding the installation of AC.
When I called the Customer Care several times and informed them about the installation, they provided me a number which was not reachable most of the time and only once the guy picked up the call and then gave some unsatisfactory answer.
If this is the kind of service that Voltas provide, then it is highly shameful and unprofessional.

Dear sir/madam,
I have purchased 1.5 ton split ac (Voltas eu 183 izi2) from the janki agencies in pratapgarh (Up) on 31.03.2018. Within couple of days after the installation of ac, it was not cooling properly and i compaint in this regard to the agency. Though, they looked in to this matter and refilled the gas but it got leaked and refilled again. This process was repeated for 3-4 time and when we were fed up with such things and came in mood of proper complain due to reluctant behaviour of the dealer. Then the dealer brought back the compressor and it was informed to us that compressor unit had manufacturing defect and a joint was opened somewhere that led to leakege of gas repeatidly. Also, we were informed that the problem had been resolved and we would never face this problem in the future.in the last summer it was functioned properly merely for 15 days and when with advent of this summer in 2019 as we started the ac we encountered the earlier problem once again and ac is functioning like a fan. Therefore, we request you to kindly have a look in this matter asap and replace the compressor unit otherwise we have to go for other options.

We already have same problem happened for the our ac (2 months back), bought this also which we bought along with this one. We complained to the online team, someone from your franchise came and inspected and said the mother board is gone they need rs.10, 00 plus to replace it. So it is crystal clear that it is a manufacturing defect


.

.

Respected sir,

I have purchased voltas 1.5 ton inverter 5 star copper (2019 range) 185v jzj split ac 1. Imei/serial number onreq[protected] on 26.03.19. Under 5 years warranty condition on entire product and 10 years on compressor.

I had exhausted all possible ways as suggested by executives of voltas, i. E. Sms, mail, call and online registration process for getting warranty certificate. But, it is unfortunate to say that no positive response as well as warranty certificate i. R. O above ac have note been received till date from voltas. I have been put in trouble since purchasing of above ac for getting warranty certificate from voltas.

I had tried umpteen times to get warranty certificate from voltas but i failed utterly to get the same from voltas.

My details are as follows:

Name : sagar goswami
Mobile: [protected]
Invoice no. : a[protected]a007
Order date: 26.03.19
Sales order no. :[protected]
Idu serial no.: 4552411a19bc09043
Purchased from tata cliq.
My registered mail id: [protected]@gmail.com

Therefore, i request you to look into the matter personally and cause to take action for providing warranty certificate i. R. O above ac to me at the earliest.

Regards

Sagar goswami
[protected]
Rajkot 360 004
Gujarat

I have registered complained about water leakage on 21st march 2019. The technician who came for the service was completely unknown to the product. He doesn't know how to open the ac and he used sheer force to open and close the unit. Due to that, the front blower blades are also damaged now. I asked him to please fix that then he said it will automatically adjust when the ac will work for an hour. But when i run the ac it was again draining the water constantly more than before and blades are also kept breaking. After my constant calling the technician came again and did the same thing with ac unit, and this time he didn't even close the unit properly when i asked him, he said he cannot fix this and he will send some senior person to look into this issue. After that, i called voltas service station and the technician 10 times and no one responded back and with each call, they are opening a new request, without understanding the concern.

My original complained request number is: [protected]
Please do the needful and fix the issue asap.

I have video as evidence that the technician was using force and do not have knowledge of the product and if this request is not being taken seriously i will register complained in consumer court.

Inverter idu - 1.5 tonne
Serial number: 4551742a14a000419
Tag: bedroom
Purchase date: 13 may 2014

I registered for purchase/exchange of window ac under bses scheme. I got myself registered in december, 2018 under this scheme. But i am sorry to state that after pursuing this matter for two months, i was told that my papers were lost and i should submit a fresh copy of my latest electricity bill. I submitted that once again, but even after more than a month, the ac is yet to be delivered. I keep getting a call from people claiming to be from voltas (Mr. Ajay, mr. Abhishek, mr. Kapil, mr. Raju etc). Last week on monday the 25th march, i was told that the delivery of ac is scheduled for 29th march but again a no show. Summer season has already begun and i want a confirmation as to when would i get the product. My aadhar number is[protected] and area of residence is d-11 anand niketan, south delhi under the name vibha atri.

I am using voltas window from last 2 year. The air condition is super i suggest people use voltas ac for best cooling. Bt i m regret about voltas service centre "nahur enterprise"worst service center. They giving fake promises for repair of my window ac every time there technication giving different amount to repair ac. I didn't cancel my request for repair of ac bt the service centre send me massages i already upload pic of cancellation of ac request

So humbly request to the voltas owner please take a quick action and solve this problem seriously. I am giving name who has giving worst services for ac
Jitendar - ac technical
Aishwarya - tell customer care
Mr sign - head of incharge nahur enterprise

Dear sirs

We had purchased a voltas split ac as per attached details in november 2016.

We have been trying to contact voltas on [protected] /[protected] without any success.

We could conclude that voltas is interested in selling ac but not bothered about the utility of the unit to the buyer.

Considering this indifferent attitude, we had to depend on urban clap for servicing as the unit was not cooling.

We have been informed by the service personnel that there is a leakage in the aluminium condenser used by voltas which is of inferior quality and needs to be replaced by a copper condenser.

We would like to know :

1. Why aluminium condenser has been used instead of copper.

2. Can voltas supply spare condenser for the unit preferably of copper

3. If yes what is the cost.

I hope you will respond.

Regards

H dinesh rao
103/104 happiness
Citi of joy
Jsd road
Mulund west
Mumbai 400 080

Dear sir,

It is very painful to inform you that the material delivery arrangement of kaydee noida from its warehouse is very poor. I have purchased a AC Voltas 3 star, from kay dee noida, Mr RAWAT has committed against my repeatedly confirmation regarding timely delivery, but they failed to deliver my 3 star Voltas AC on scheduled time 8:30 pm. I am a regular customer of kay dee noida since 15 years, but it is my very bad experience with kaydee. Please look into the matter seriously as it will go to the jurisdiction level, hence please try to make any compensation

Dr. Lulu Mathews, Malekandathil, Coconut grove, AR Camp Road, Kozhikode 673012
AC bought from Pazheri Cooling systems on 5/3/2010
Informed Service center reg AC not working. Two weeks back mechanic came and went away with the Circuit board . We are calling him daily but no response .
Very poor servicing .
In this very hot summer, the mechanic from service center not responding to our repeated pleas .

I borrowed a voltas 1 ton window ac on 25/march/2018.. Within the use of 1 year, its compressor leaks, no cooling done by ac, its sensors not working.. When i complaint it the customer care told me that your product goes out of warranty.. From now i never suggest anyone to use voltas ac.. They provide the worst service and there customers support behaves very rude.. And now i'm going to complaint it to higher authority against their services

We purchased new air conditioner on last saturday. (24/03/19)... During installation we came to know that remote was repair. That service guy took all the proofs and photo and assure that he will replace within two days... But still now we didnt receive... We registered the complaint in purchase centre (Reliance digital) and also in voltas centre... They both not responding properly... Very poor service and customer care... We very much disappointed with that reliance digital centre and voltas service... Please provide the new remote or take your product and return money... Do anything as soon as possible...

I purchased model no: 183vdzu-inv, hsn no:84151o1o, one unit from m/s. Vijaydigital, 14, revenue complex, jinnah tower, guntur, andhra pradesh, india; on 31.01.2019.
Right from the day of installation, the odu motor is running slow and idu is not giving cool air. I made a complaint and its no: #[protected].
I am asking for replacement of the unit. Service center wants to repair the unit. As the motor is running slow right from the day of installation, it is justice to replace the unit.
Please instruct your people accordingly.