[Resolved] Voltas — fails to supply voltas 1.5 ton 5 star inverter ac-13 nos. | |||||
We have sent Purchase order to Voltas Ltd. for supply of 1.5 Ton 5 star Inverter AC copper condenser on 28th & 30th Dec.2017. Accordingly we have also made 100% payment of Rs.7, 72, 720/- through NEFT on 08.01.2018 for supply of said AC-13 Nos. As per PO terms & conditions, Company have to supply the said AC on or before 10 days from the date of PO. but, Company has not supplied the said AC till date, as completed more three months i.e.108 days. In this regard we have contacted officials of Voltas Ltd. several times & also sent emails, but company officials are not responding the same. Further this is to inform you that, Earlier, The Company has supplier six AC, out which one AC has defective. in this regard, we have registered complaint several times & also contacted company officials several times, but till date defective AC has not repaired till date. So, we inform you that, Voltas is a good brand, but due to not supply AC in time & also fails to give service in time, it remarks for Company brand. So, please assist to get said AC & get to repair of defective AC at the earliest. Else we have no choice that, we will take legal action against said Company. Was this information helpful? | |||||
May 28, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Apr 19, 2018 Voltas Customer Care's response Dear Customer(BhurkeTC), We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team Verified Support Apr 27, 2018 Voltas Customer Care's response Dear Customer(BhurkeTC), We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Have a nice day. Regards, Voltas Online Team | |||||
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