[Resolved] Voltas — Faulty ac and delay in services | |||
After only couple fo days into using of voltas 3.5 ton split ac, the ac has stopped working. On sumitting a complaint at customer care it was assured that repair will be carried out in 24 hours. However, even after lapse of 3 days no action has been taken and same reply is given. This is very uncomforting services from voltas. I shall put a very negative review on the site and e-marketing sites. Please do expedite the process. Complaint no - [protected] Model - 183 dya 1.50 ton sac Regd mobile no - [protected] Was this information helpful? | |||
Aug 5, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 28, 2017 Voltas Customer Care's response Dear Customer (writetoshekhawat), Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
73%
Complaints
4387
Pending
136
Resolved
3040
View all 4387 Voltas reviews & complaints
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
View all Voltas contact information
Therefore I request you to replace my Air Conditioner as soon as possible.
Thank You
Mohd.Sami
Mob-[protected]
Betiahata Gorakhpur 273001
Uttar Pradesh
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team