[Resolved]  Voltas — freez

Address:H.N=24, 121101

Dear sir, i had purchased a freezer few year before, date 25/02/2017. Now days it is not under the warranty but compresser have warranty date because company gave 3 year warranty compresser. Few days ego our freezer not cooling working properly. I have call continue day by day before 3 days in voltass costumer care but company employees not give properly reason. Now day your worker not come there for check the fault.
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Aug 31, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Jun 29, 2019
Updated by Anshu Ishwer
Dear sir, I had purchased a freezer few year before, date 25/02/2017 . Now days it is not under the warranty but compresser have warranty date because company gave 3 year warranty compresser. Few days ego our freezer not cooling working properly . I have call continue day by day before 3 days in voltass costumer care but company employees not give properly reason. Now day your worker not come there for check the fault .

Verified Support
Jul 01, 2019
Voltas Customer Care's response
Dear Anshu,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jul 31, 2019
Voltas Customer Care's response
Dear Anshu,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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