[Resolved] Voltas — Gas Leakage Problem | Voltas 1.2 Ton A/C

yognayak

from Bengaluru, Karnataka

Address:

Pune, Maharashtra, 411057

Hello Team,

Request No.[protected] Cooling Issue
Request No.[protected] Cooling Issue
Request No. [protected] - Cooling Issue.

My name is Yogendra Nayak, I purchased A/C from snapdeal and delivered on 17 Oct 2016.

A/C is still under warranty, AC cooling stopped for second time.

GAS was filledup again couple of days back. As its winter I do not use it often but on last Saturday we tried to check, it did not cool.

Now, we are really feeling annoyed and disgusted because Installation Engineer is not giving proper support. We had an appointment to visit engineer on Monday, but he did not show up (my wife personally took leave for this).

Now, the problem is, today we are sill waiting for engineer to arrive, Engineer's response was "dekhte hain, mera kaam chal raha hai abhi, bahut kaam hai" ..what kind of response is this? we had appointment at 11am..!

and the second problem is...suppose he comes today and fill the gas again... who is going to take the grantee if it will not be leaked again !! .. I think the product itself is defected one.. I request you to get it changed ! I am really fade off doing all this for 3 months since I bought this AC.

Thank you for your understanding. I hope you will help me.

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Feb 13, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2016

Voltas Customer Care's response Dear yognayak,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Dec 30, 2016

Updated by yognayak Cooking for AC is stopped again (for 3rd time).

I want to replace this DAMAGED AC. Humble request, I am really fade up doing all these.

Also, split unit also very noisy..lot of cracking sound.

Old Requests :
Request No.[protected] Cooling Issue
Request No.[protected] Cooling Issue
Request No. [protected] - Cooling Issue.
Some other afterwards...

Verified Support

Jan 09, 2017

Voltas Customer Care's response Dear yognayak,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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Comments

JagpreetKaur

from Delhi, Delhi

Apr 23, 2022

I have purchased the voltas Windows inverter ac last year in April and second time gas leakage issue came. It is also a week issue reported and appointment was scheduled for April 22nd but till now nothing happen. I have done several followups on emails and asm numbers provided on email. Please help and share the email.id for greiviance voltascare email id is of no use. If possible help in expediting the issue.