[Resolved]  Voltas — got defective ac

Address:

Siwan, Bihar, 841326

Dear team,

Greetings!!

I have purchased 1.5 ton split ac from paytm on 29/03/2018 (#[protected]).

The technician from voltas had come on 8th april, without checking the ac he installed it and after that he found that ac is defective, pcb card is faulty.

First of all the technician should have checked it before installation he installed and claimed 1800 and ac is not working at all.

Secondly, i have called voltas and service center many a times in 10 days, while complaining the service centre was unprofessional and the staffs are incompetent and they just apologize instead of giving any solution.

I had requested a return from paytm but as tha ac was installed the voltas team said that they would take care of it but i do not see any progress.

It is highly unacceptable. I request you to kindly look into the problem immediately and take suitable action.

Note: please replace the ac asap.

Thanks & regards,

Deepak

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