[Resolved]  Voltas — high pressure complaint voltas ac product

Address:F-126,tirkha colony, sector-2,, Tirkha colony

Hye sir,
My name is lakshman singh tanwar. I live in h. No. F126 tirkha colony ballabgarh, faridabad, haryana. Sir, i am very upset. I bought voltas' ac on 24 june 2020. Which was bought in the name of naresh. This is split ac and a half ton inverter ac. A few days later i had it installed. A few days after the installation, there was a problem of leakage of water and the problem of not cooling. I reported this problem to the service center. But even after two months, this problem could not be resolved. Then i got it reinstalled on 31 august 2020. It went well for a day or two. On the third day from inside ice started falling. On the third day itself, i reported this problem to the service center. He said that we will send the person today. Today is 6 september 2020. But none of my problems were solved. Sir, i want to know that i have made a mistake by buying voltas ac? After today, i would not suggest anyone buy a voltas ac. Will there be any solution to any of my problems? Are voltas ac so dirty services?

I am sending you the bill of my ac and reinstallation bill. Please provide some solutions.

Thanks
Regards
Lakshman singh tanwar
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Aug 5, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2020
Voltas Customer Care's response
Dear Lakshman,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team
Verified Support
Sep 12, 2020
Voltas Customer Care's response
Dear Lakshman,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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