| Address: Amadagur,anantapur dt |
I bought voltas AC on december 1st 2019, installation then cancelled 4 times without any information /installation. After complaint customer care given area manager and agm contact numbers from anantapur but then are use less and they force me to pay installation charges of 3000/- from my pocket, cc also confirmed that iam eligible for free installation, i just need to pay 750/-, still they forced me to pay
Again on 6th Nov 2020 i got a call for prevention service, even this call also service people cancelled without any contact.
Let me know why??
If required i can give all complaints details, let me know why these guys are doing such worst things and spoiling TATA brand name
Voltas customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2020
Voltas Customer Care's response Dear Shanvi,
We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further.
Regards,
Voltas Online Team
Nov 25, 2020
Updated by Shanvi indira Complaint no 1:[protected]
2, [protected]
3, [protected]
Mobile no:[protected]
Pincode: 515556
Verified Support
Nov 27, 2020
Voltas Customer Care's response Dear Shanvi,
Thanks for sharing the details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.
Regards,
Voltas Online Team
Verified Support
Dec 11, 2020
Voltas Customer Care's response Dear Shanvi,
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Regards,
Voltas Online Team
Dec 11, 2020
Updated by Shanvi indira Decided to scrap the AC when it stops working, i don't want to depend on ur service