[Resolved] Voltas — im complaining about high energy consumption and lower cooling

parl sharma

from Vellore, Tamil Nadu

Address:

Mumbai City, Maharashtra, 400064

I have a Voltas 1.5 Ton 3 Star Window AC which was purchased last year in May 2018. It was fine until 2 months back as it started giving low cooling all of sudden and the consumption of electricity has gone drastically up. My usual bill use to come somewhere around 900 and now it has crossed 3700 and above respectively. I need a solution for this problem. I have already checked with the electricity department that my meter is working fine and has no problem so it leaves me with only one option which is your faulty Ac. Even if the Ac is turned on for 5 mins or so the meter starts jumping like anything. I need a possible solution as soon as possible for this.

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Sep 8, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Jul 12, 2019

Updated by parl sharma I have a Voltas 1.5 Ton 3 Star Window AC which was purchased last year in May 2018. It was fine until 2 months back as it started giving low cooling all of sudden and the consumption of electricity has gone drastically up. My usual bill use to come somewhere around 900 and now it has crossed 3700 and above respectively. I need a solution for this problem. I have already checked with the electricity department that my meter is working fine and has no problem so it leaves me with only one option which is your faulty Ac. Even if the Ac is turned on for 5 mins or so the meter starts jumping like anything. I need a possible solution as soon as possible for this.

Verified Support

Jul 13, 2019

Voltas Customer Care's response Dear Parl Sharma,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Jul 22, 2019

Voltas Customer Care's response Dear Parl Sharma,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team