[Resolved] Voltas — indoor unit was short circuit and burnt completely

satya prasad gunupuru

from Dimapur, Assam

Address:

Angul, Odisha, 759111

Dear sir
I was purchased 1.5 ton split ac in year 2013. Recently i. E on march 15 the 2018 we switched on the ac some noise along with flames heard from indoor unit and it was completely burnt the indoor unit. The fumes spread all over the house and we called fire engine and then it was controlled. Luckily it was happened during day time. If it was in the night then damage will be more.

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May 23, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

Voltas Customer Care's response Dear Satya Prasad,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Apr 21, 2018

Voltas Customer Care's response Dear Satya Prasad,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team