[Resolved] Voltas — installation complaint | |||
I was purchased 1.5 ton split type Inverter air conditioner on 11/4/2019 from Nandilath G mart, Irinjalakuda, Thrissur, Kerala. Installed AC on 14/04/2019 and after installation they showed me the operation of remote control and they took installation charge and the left. today (15/4/2019) i was checked Out door unit and found unit secure with stand with two bolts instead of four bolt and electric wire not secure properly and blank nut not tight. Inside the room stabilizer one of stabilizer connection was loose ( 14/4/2019 evening my electrician connected properly ) I am attaching the photos which is i found wrong things. please instruct service centre to clear all the wrong things which is showed in photos. my another air conditioners are no problem for the installation ( different company air conditioners ) My name is RAJU.P.M Mobile: [protected] E-Mail : [protected]@yahoo.com Was this information helpful? | |||
May 24, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Apr 15, 2019 Voltas Customer Care's response Dear Raju, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
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+91 22 6665 6666
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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Date of installation 1/4/19
Voltas 1.5 ton inverter AC purchased on 30/3/19.
We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
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Voltas Online Team