[Resolved] Voltas — Installation not done and request closed | |||
I have requested for split ac installation on 09.06.2017 at my home, which was not attended by the officials of voltas and request has been closed without attending the request. I have received a message on my mobile no that request no [protected] is resolved. It's very bad service by big name voltas. Inver expect this type of service from voltas. It is not the first time, as it is third chance that's why i am bound to complaint about this. Kindly look in to the matter. Was this information helpful? | |||
Jul 26, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 12, 2017 Voltas Customer Care's response Dear Customer (mohanji244), Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
 2 Comments | |||
Comments
I requested the voltas service center for replacement of ac's outlet pipe cover. They informed me about the cost that will incur BUT NEVER SHOWED UP FOR THE SERVICE! On inquiring for the second time the receptionist inquired back like "o you have asked for a service." People here are reluctant to provide after sales service
Voltas Customer Care's response, Jun 14, 2017
Verified Support
Voltas Customer Care's response, Jun 22, 2017
Verified Support
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your concern has been resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.
Regards,
Voltas Online Team