[Resolved] Voltas — installation not done on given time

mukeshsharma1978

from Gurgaon, Haryana

Address:

121004

I have bought one voltas 1.5 ton split ac from prerna electronics on[protected] and we got our request number through text message from voltas, they commit in their msg that installation will be completed with in 24 hrs. But today is 22nd of june 2018 and no one come to my office for the same. I think so voltas should shut down his company, this is best option for voltas

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Aug 3, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2018

Voltas Customer Care's response Dear Mukesh Sharma,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Jul 03, 2018

Voltas Customer Care's response Dear Mukesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team