Voltas — inverter split ac

Address:New Delhi, Delhi, 110015
Website:www.voltas.com

The ac is not even 2 months old and i have been facing issues with this. The cooling is not sufficient. The ac is very loud. There is water coming in the indoor unit of the ac

I registered a complaint and had to follow these people up for 7 days on customer care, emails and twitter before a technician visited my house. He was so overconfident and said there is nothing wrong with this and just the filter requires cleaning.

Barely a day after the visit, there is water flowing in the indoor unit. I have small baby at home and it might prove too risky or her.

I can't afford to have a faulty piece at home and keep following up with them for indefinite period before they come and cater to my complaint.
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VOLTAS AC is very bad product. We purchased split ac just one year before. Now It has problem of gas leak and cooler coil leakage at 3 places. AC is sent for servicing. It will take more than week or more that is also not sure.Service provided is very poor. I recommend DON'T BUY VOLTAS AC.
Voltas Customer Care's response, Jul 16, 2018
Verified Support
Dear Sunil,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jul 24, 2018
Verified Support
Dear Sunil,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
VOLTAS AC is very bad product. We purchased split ac just one year before. Now It has problem of gas leak and cooler coil leakage at 3 places. AC is sent for servicing. It will take more than week or more that is also not sure.Service provided is very poor. I recommend DON'T BUY VOLTAS AC.

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