[Resolved] Voltas — issues with ac installation

Vanshree Modi

from Mumbai, Maharashtra

Address:

Ahmedabad, Gujarat, 380022

We have purchased voltas 1.5 tonn split inverter ac on 8th april, 2018 from vijay sales branch ashram road ahmedabad in the name of mrudula modi.ac was installed within 4 to 5 days of purchase. Till then we have complained three to four times regrading water leakage from ac but every time person comes and does something but still the problem is as it is. No serious solution was being received. And still the problem persist. Sometimes there is a problem of water leakage sometimes voice comes from the compressor. I am writing this mail to you to take solution of the problem. The person who comes for installation is not doing proper work. Plz resolve the issue urgently. Mobile number is [protected]

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Jun 22, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

Voltas Customer Care's response Dear Vanshree Modi,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

May 19, 2018

Voltas Customer Care's response Dear Vanshree Modi,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Jun 05, 2018

Updated by Vanshree Modi Issue still persist. Every time person come and then the same issue is arising. Plz do something

Verified Support

Jul 12, 2018

Voltas Customer Care's response Dear Vanshree,

We assure you that our team is working on your concern so we request you to allow us some time. We will get in touch with you shortly.

Regards,
Voltas Online Team