Voltas — Leakage of outdoor in condenser coil of 2 days old ac

Address:

New Delhi, Delhi, 110019

My name is kalpana dwivedi and my contact number is [protected]. I purchased a split ac model number - 1.5 ton voltas 183 lyd
And i feel very bad about your product. I have bought this product because of my trust in our product quality which we so proudly boast of. I feel that i have lost my rs. 29500.

I purchased a voltas 1.5 split ac from lamba electronics kalkaji govindpuri on 06th may 2016 and installed the same in day. Within two days the ac was not working. We called for the voltas service and complained about that ac is not working and asked for the replacement...
They send technician and told me that your condenser coil is leaked.. Then i talked to mr shubharato chakravarti ([protected]) who is the senior area manger told me that your outdoor will replace within 2-4 days. But after 8 days they are saying that your outdoor model is not in the stock so it will replace when i have the stock.
After 8 days i did't recive the resolution.. I am feeling very sad about your service...
Plz consider this mail and go through this.. And provide me solution as soon as possible..