[Resolved]  Voltas Limited — ac 1.5 ton split ac

Address:voltas limited,301 shivalik corporate park 132ft ring road satelite, Ahmedabad, Gujarat, 380015
Website:www.voltas.com

Dear sir/madam
this is to take your attention on what is happening on ground level of customer care and product services . I have brought voltas ac on 29/04/2019 from radhe krishna enterprises kapurthala punjab it is not working well hence i have launched 4 complaints regarding this matter but after each visit of service boy there is no improvement in this matter of resolving cooling of my ac.But complaint is resolve by there side . now it is is not working in this hot whether so there is no reason for me to buy ac of and paying its EMI from my pocket .When i asked to my local dealer from which i buy this product he ask me that he has no role to play and he is not ready to replace this piece of ac.Now i am ready to go to consumer forum and ask them about negligence and how much they all harass me and my family hence we are forced to sleep without ac in this hot wheather while we are having ac of voltas company .plz help me to replace my ac.
.
waiting for your responce
suresh kumar s/o darbari lal
vill sabuwal
p.o nawa thattha
kapurthala 144601
state code 03 punjab
mob no-[protected]/[protected]
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Jul 15, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2019
Voltas Customer Care's response
Dear Suresh Kumar,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Sep 24, 2019
Voltas Customer Care's response
Dear Suresh Kumar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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