[Resolved] Voltas — Maintenance services

bhavna9697

from Mumbai, Maharashtra

Address:

201004

I requested for preventive maintenance of my 1.5 ton Voltas window type AC vide reference no. [protected]. The request was given on 23 Mar 17. However till date my request has not been attended to. I have called the toll free no for Voltas almost every day but no one has responded. I even requested thrice to speak to the supervisor at call centre. Till date no one has spoken to me.

I request you to resolve my issue and get the preventive maintenance done immediately.

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May 11, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2017

Voltas Customer Care's response Dear Customer (bhavna9697 ),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Apr 10, 2017

Voltas Customer Care's response Dear customer (bhavna9697),

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team