[Resolved] Voltas — manufacturing fault and no, action taken till I want refund

Abhishek Keshari

from Mumbai, Maharashtra

Address:

MAIN ROAD, 497225

Dear sir,

I m purchased 18/04/2019 your product inverter ac 1.5 tonn, fitting was done 20/04/2019 but installation was not done (Not cooling) pc01 error occurred form the date of fittings, my dealer complained id-[protected] dated 21/04/2019 and technicians come 26 apr. But not resolved till.

Your service provider was tested all possible problem and saying it was manufacturing problem and we can not resolved.

I am contact (All possible way) to company head and person and all of assured me to under replacement process. But no any action taken till. (सब बेवकूफ बना रहे) i have no more to wait because half summer was end and my trust in regards to voltas company was lost. Finally i want refund.

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Jul 3, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 11, 2019

Voltas Customer Care's response Dear Abhishek,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

May 30, 2019

Voltas Customer Care's response Dear Abhishek,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team